SAN JOSE, Calif., June 23, 2026 – Broadcom Inc. today announced the findings of a new survey, titled “The Orchestration Accountability Gap: The Cost of Poor Governance.” The study, based on responses from more than 500 enterprise professionals, examines how organizations are managing orchestration and automation today. The results point to growing operational complexity, limited visibility, and unclear accountability – challenges that are likely to intensify as organizations scale their use of AI.
“Too many organizations are building their automation and AI strategies on top of fragmented tools and incomplete visibility,” said Aline Gerew, Head of Automation, Agile Operations Division, Broadcom. “This research shows that governance needs to catch up with innovation. The good news is that with the right controls, auditability, and shared accountability in place, companies can move faster with AI and automation and do it with confidence.”
A growing visibility crisis: Enterprise tool sprawl is creating a significant visibility challenge for IT teams. The survey found that 97% of companies now use multiple orchestration tools, and 60% are managing four or more. Rather than improving transparency, this fragmentation often obscures what is happening across critical processes: 80% of respondents said their orchestration tools make it harder, not easier, to gain clear end‑to‑end visibility. At the same time, 92% of respondents say a solution that provides visibility across orchestration tools would reduce issues, underscoring how important unified oversight has become.
Confidence versus reality: The research also highlights a gap between perceived control and day‑to‑day execution. While 84% of IT teams are confident they can meet business SLAs, 57% report missing orchestration deadlines every month. Financial governance shows a similar pattern. Only 46% of companies track the return on investment (ROI) of orchestration initiatives, and 53% do not allocate or show orchestration costs back to the business. This limits leaders’ ability to understand value, optimize spending, and make informed decisions about future automation investments.
Governance is already under pressure: The accountability gap is having real consequences today. Eighty‑nine percent of companies reported experiencing audit issues related to orchestration. At the same time, only 54% say they have proper audit trails for their complex automation and orchestration processes. Without consistent, traceable records of how workflows are configured and changed, organizations face higher risk during audits and greater difficulty demonstrating compliance.
These issues take on added importance as organizations accelerate their use of AI. Many of the underlying processes feeding these systems remain only partially visible and insufficiently governed. Poorly managed data pipelines are already linked to increased security risk and data compliance challenges.
The research concludes that today’s automation accountability gap is a growing source of business risk and is likely to widen as AI agents and advanced automation become more prevalent. Strengthening orchestration governance, visibility, and auditability now can help organizations adopt AI responsibly and sustainably.
To learn more about the survey findings, download the full report here.
Survey Methodology
IT professionals at enterprise companies representing all seniority levels were invited to participate in a survey on their company’s orchestration and automation practice. A total of 501 qualified participants from five countries completed the survey. All participants had orchestration, automation, operational, or AI responsibilities.